AQA•A-Level•Business
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Operational Management
Operations objectives, efficiency, quality, and supply chain management
Practice 85 subtopics in Operational Management. All questions match the AQA A-Level specification.
About Operational Management
Operational Management is a key topic in the AQA A-Level Businessspecification. This topic covers operations objectives, efficiency, quality, and supply chain management.
Master all 85 subtopics below with unlimited AI-generated questions. Each subtopic page includes sample questions and the ability to generate unlimited practice questions with detailed solutions.
All Subtopics (85)
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Operations objectivesCost objectivesUnit costsQuality objectivesSpeed and flexibility objectivesDependability objectivesEnvironmental objectives in operationsAdded value through operationsInternal influences on operations objectivesExternal influences on operations objectivesLabour productivityCalculating labour productivityImproving labour productivityCapital productivityUnit costs calculationCapacityCapacity utilisationCalculating capacity utilisationUnder-utilisationOver-utilisationImproving capacity utilisationOutsourcingSubcontractingEfficiency vs effectivenessLean productionJust-in-time (JIT)Advantages of JITDisadvantages of JITKaizen (continuous improvement)Total Quality Management (TQM)Cell productionTime-based managementSimultaneous engineeringCritical path analysisNetwork diagramsEarliest start times (EST)Latest finish times (LFT)Float timeCritical pathBenefits of CPALimitations of CPAQuality managementQuality controlQuality assuranceQuality standardsISO 9001Quality circlesZero defectsBenchmarkingCost of qualityCost of poor qualityCustomer satisfaction and qualityOperational flexibilityVolume flexibilityProduct flexibilityDelivery flexibilityMix flexibilityFlexible workforceMulti-skillingFlexible working hoursSpeed of responseLead timesReducing lead timesInventory managementBuffer stocksLead timeRe-order levelRe-order quantityEconomic order quantityJust-in-time inventoryWaste minimisationSupply chainSupplier relationshipsSupplier selectionSupplier appraisalVertical integrationBackward vertical integrationForward vertical integrationOutsourcing decisionsOffshoringReshoringProcurementLogisticsSupply chain efficiencySupply chain risks
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