Edexcel•GCSE•Business
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Making Operational Decisions
Business operations, working with suppliers, managing quality, and the sales process
Practice 69 subtopics in Making Operational Decisions. All questions match the Edexcel GCSE specification.
About Making Operational Decisions
Making Operational Decisions is a key topic in the Edexcel GCSE Businessspecification. This topic covers business operations, working with suppliers, managing quality, and the sales process.
Master all 69 subtopics below with unlimited AI-generated questions. Each subtopic page includes sample questions and the ability to generate unlimited practice questions with detailed solutions.
All Subtopics (69)
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OperationsProduction processesJob productionAdvantages of job productionDisadvantages of job productionBatch productionAdvantages of batch productionDisadvantages of batch productionFlow productionAdvantages of flow productionDisadvantages of flow productionChoosing production methodFactors affecting choiceNature of productDemandResourcesProductivityMeasuring productivityImproving productivityTechnology and productivityAutomationSuppliersRole of suppliersChoosing suppliersPriceQualityReliabilityFlexibilitySupplier relationshipsProcurementStock managementManaging stockStock controlJust-in-time (JIT)Advantages of JITDisadvantages of JITJust-in-caseAdvantages of holding stockDisadvantages of holding stockBar gate stock graphsLead timeBuffer stockReorder levelMaximum stock levelQualityImportance of qualityCustomer expectationsReputationQuality controlInspecting finished productsAdvantages of quality controlDisadvantages of quality controlQuality assuranceBuilding quality inZero defectsAdvantages of quality assuranceTotal Quality Management (TQM)Continuous improvementSales processProduct knowledgeSpeed and efficiencyCustomer engagementPost-sales serviceCustomer serviceImportance of customer serviceCustomer loyaltyRepeat businessCustomer feedbackResponding to feedback
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